Terms of use & sale
Terms of Use & Sale
These terms explain use of the Verdant website and the main information relevant to purchases and plant rentals. The details shown with your order or rental apply to its arrangements.
Buy plants & pots
Choose pieces to keep and care for in your space.
Rent plants for spaces
Check dates, availability and responsibilities for your rental.
Using the website
Use the website and your account lawfully and keep your sign-in details secure. Do not attempt to disrupt the site, access another person’s account or misuse its content or services. Information submitted through an account or contact form should be accurate and relevant to your request.
Products and availability
Plants are living items and can vary in shape and appearance. Product descriptions and images help you choose, while the item details and availability shown for your order apply to your selection. If an item or detail is unclear, contact us before ordering.
Orders and payment
Payment is confirmed after verification with the payment provider. An incomplete payment does not confirm an order. Check the items, quantities, prices and other details shown in your order before completing it. Your account provides access to your order information. If you see an issue or need help, use the contact form and include your order number.
Delivery and collection
Delivery or collection options, charges and timing are shown with the relevant order. Check those details for your items and destination. If an arrangement changes or needs clarification, contact us through the contact form.
Rentals
Rental dates, prices, availability, care responsibilities and delivery or return arrangements are shown in the rental details. Check them before proceeding and follow the care and return information provided for the rental. Contact us if you have a question about an arrangement.
Returns and cancellations
For help with a purchase return, damaged or incorrect item, order change or rental return, use the contact form and include your order or rental details. Eligibility and next steps depend on the circumstances and applicable terms. Nothing here limits rights available under applicable consumer law.
Personal information
The Privacy & POPIA page explains how the store handles account, order, rental, composition and contact information, and how to make a privacy request.
Questions, disputes and statutory rights
Use the contact form if you have a question or concern about the website, an order or a rental. These terms do not remove rights available under applicable law. The Returns & FAQs page provides further information about purchase and rental issues.